Confirm the destination

Start with the institution’s exact campus address, confirmed appointment and a named contact. Ask which records the team needs before your visit so each arrangement leads to the right place.

Plan onward transport and transfers

If arriving through another city, agree on a meeting point and contact for each transfer. Discuss step-free access, luggage and companion seating, and ask the provider for current travel time estimates.

Choose a practical base

Choose accommodation around the hospital location and your access needs. Discuss meals, halal or other dietary preferences, laundry and a companion’s stay. Flexible cancellation and extension terms leave space for changes to the care plan.

Keep essentials close

Check entry and transit requirements with official authorities for your itinerary. Prepare communication, payment, appointment and emergency contact details. Discuss any outings with your treating team before adding them to the stay.